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Visser even went on to urge customers to click as soon as possible as only a limited supply of discounts were available. He added: "Unfortunately we do have a limited number of these free setups available - We have to pay this R4000 to the Fibre line company so this is a real cost for us and we, unfortunately, don't have unlimited reserves".Confused customers contacted the company on Twitter to see if the email was real.
"This email seems like a scam. Is it really from Afrihost?" one customer asked, with a screenshot of the email. "I can confirm that this is really from us. :)," Afrihost said. After the company tweeted again that the email "is legit", another user responded with: "For real?! it looks SO fake [sic]."It turns out that the email was completely real - but just written with a casual and enthusiastic tone. Afrihost said they would speak to their team to see how they could improve the communication of the promotion to seem less like a scam. Could it just be that we've become so cynical from all the scams that we can't believe companies would actually spend money on us? Possibly, but there are a few things we can learn from the amusing situation.
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