"Now this has happened. Where do I suddenly find R30 000? Ford really needs to come to the party and explain just what on earth is going on."A Ford Kuga owner in Gauteng had a similar situation when Avis threatened to report them to the police for vehicle theft for an unpaid bill. An Avis representative said that as the rental was in the resident's name, and not Ford, they were not interested in the Ford agreement. She was also informed that she had an outstanding e-toll bill to settle. Ford spokeswoman, Rella Bernardes has said to Kuga customers that “approved courtesy vehicles were not liable for charges”. “Incorrectly billed” customers can contact Ford customer service.
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