Is The Note 7 Dead?

The Samsung Galaxy Note 7 exploding battery saga continues. This time, with reports of the replacement device also exploding…
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Published: Monday, October 10th 2016
General
Samsung has had a great financial year, according to their 2016 Q3 results. The company declared sales amounting to approximately 49 trillion Korean won (just over R607 billion).
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The Phenomenon of Exploding Batteries

This is quite a feat considering how many Galaxy Note 7 handsets have caught fire or exploded. Up until 1 September 2016, 35 handsets had caught fire. This resulted in a recall issued by the South Korean company. Multiple press releases followed urging people to power down their Note 7s and to return them for a safe, replacement handset. The new Note 7 would come with indicators confirming that this was indeed the safe handset.

Reports of Replacement Note 7's Exploding

All appeared to be on track for Samsung regarding recovery from the PR nightmare caused by the Note 7. Until reports started appearing of the replacement handset catching fire as well. That's right, the safe, replacement Note 7 was also exploding. There have been 6 reports, so far, of supposedly unaffected or replaced handset bursting into flames:
  • On a Southwest Flight in the USA, a safe Note 7 caught fire, triggering an evacuation of the airplane.
  • A safe Note 7 filled a Kentucky bedroom with smoke at 4am. The home owner ended up hospital after he started vomiting "a lot of black stuff".
  • In Minnesota, a safe Note 7 melted and burned a 13-year-old girl's hand.
  • A safe Note 7 exploded in Taiwan while inside a woman's pants pocket.
  • A Note 7 caught fire in a South Korean baseball stadium. According to the owner, the handset is a new one.
  • A Note 7 caught fire in a South Korean Burger King. At this stage, it's unclear whether or not this is a replacement device, but it is worth noting that the majority of devices in South Korea have been replaced.

The Current Situation in South Africa and Abroad

The Note 7 is not on sale in South Africa but last week, Samsung South Africa announced that the device would go on sale from 11 November 2016. This announcement was made prior to reports of the replacement handsets catching fire. The company issued a statement in the United States stating the following:
"Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices. We continue to move quickly to investigate the reported cases to determine the cause and will share findings as soon as possible."
According to an article published in The Wall Street Journal after the above statement was released, it appears that Samsung is temporarily halting production of the Galaxy Note 7. If you have a Galaxy Note 7, you are urged to switch it off immediately and take it in to your closest Samsung store. mobiledeals_article_banner