iStore Reveals Their Most Commonly-Asked Questions
We understand that technology gets confusing. Here are 8 of the most common questions consumers ask at the iStore (answers included).
Published: Friday, November 18th 2016
Technology is meant to make our lives simple. Yet, unfortunately, that's not always the case. Due to the speed of technological updates and new product releases, keeping up-to-date with everything can be overwhelming. This, in turn, makes keeping up-to-date with how to do things a bit on the impossible side.While Apple's iPhone is always a strong recommendation to anyone wanting a smartphone that's easy to use, even the best of us struggle to know everything about our devices.
The 8 Most Commonly-Asked Questions Consumer Ask The iStore
In light of this, we reached out to the iStore to find out what some of the most commonly-asked questions are that they get asked on a daily basis:
1. What is iCloud?
A web-based storage service, of which each customer receives a free 5GB space for every iCloud account. The best thing about iCloud is that it is confidential and secure.
2. How can I transfer my content from my iPad?
All content can be backed up to your iTunes library on your computer and transferred from there. You can also use iCloud to secure, store, or back-up content on your device.
3. What can I store on iCloud?
You can store any file via iCloud Drive, Contacts, Calendars, or Notes. Photos sync automatically between all your devices.
4. Does the Apple Pencil work on older generation iPads?
No, it only works with iPad Pro.
5. How long is your warranty on your devices?
We offer a 1 year warranty.
6. What is iCare and iCare Plus?
iCare is an extended warranty which extends your Apple device's warranty by 1 year. iCare Plus Protection Plan extends your warranty coverage to two years, from the original purchase date of your iPhone or iPad, and adds one incident of accidental physical damage coverage. iCare for Mac is R1299, iCare Plus for iPhone is R1299, and iCare Plus for iPad is R699
7. What is an Apple ID?
An Apple ID is a personal account you use to access Apple services like the App Store, Apple Music, iTunes Store, etc.
8. How do I get music off my iOS devices?
If you purchased the music through iTunes, it will appear under 'Purchased' on your iTunes account.