"This is a reminder of yesterday's managers meeting. The final decisions was to reject 90% of claims made by black people as from 1 August 2017. They are an easy target, it's also a great opportunity to save money and also punish these black baboons".The company has denied the claims and MiWay's CEO, Rene Otto has confirmed that it was a "disgruntled client" who was responsible for creating that mail.
"We have pinpointed the person but we have to do proper research and have enough evidence to make it public and do anything about it," explains MiWay's Marketing Head, Luan Koorts.
"IT looked into her account at exactly what the mail stated. The true email that she sent on that date and time was something very innocent like- Please fill in your details and send back to me. The email was therefore manipulated to look like she had sent the racist email," adds Koorts.The email mentions that the employee attended a particular management meeting. MiWay has confirmed that she is not part of management and has never attended a management meeting. Since the incident, the employee has been receiving death threats and malicious backlash. MiWay has provided her with security and she has been told to take leave and rest.
"He will have to be prosecuted because he has caused reputational damage," confirms Koorts. Find the right car insurance company to meet your needs. Compare today!
"We are very transparent about everything. I think that the wind was taken out of their sails because we weren’t aggressive or defensive about it," explains Koorts.MiWay has worked to reach to all of their customers around the country. They have sent out messages to their clients reassuring them that the issue will be resolved. Koorts mentioned that there are various staff members replying to all the social media queries being received by the company.