“One incident is one too many and this issue has dragged on for too long. No brand is above the law,“ commissioner Ebrahim Mohamed said at last week's press conference when the recall was announced. “The NCC has concerns for the users of the Kuga and the various life-threatening incidents. A product which poses risks to consumers doesn’t have a place in our marketplace,” he said. The spokesperson for Automobile Association, Layton Beard said, "Obviously, negativity about a car will impact resale values. Perception is huge and will affect sales. If people believe that there is something specific occurring on a particular model's range, that may also possibly affect resales."Many disgruntled car owners have criticised Ford for their poor public relations and have said it would take them years to repair the damage they have caused by their slow response.
"It's terrible. I am so scared that my car us a ticking time bomb," said Doris Tshabalala. "I love it and we bought it as our family car. When I started making enquiries at different motor dealerships, I was laughed at." CLICK BELOW to compare car insurance across a variety of providers and stand to save 30% on your monthly premium.
"They wouldn't say why. They said that it was the price they came to after evaluation. After I asked them what had knocked down the price, they said it was several things, but wouldn't elaborate."