PawPaw is committed to ensuring they give their customers the best possible service. When a pet gets sick, getting them healthy again can be both emotionally and financially draining. They love pets and want to be there for you in the event of a pet emergency as well as normal vet visits. They pride themselves in ensuring that their clients are treated like family and that their claims are processed within 72 hours after being submitted. The payments are paid to the vet or the policyholder as required. PawPaw covers the cost of veterinary treatments required to treat different illness or injuries that an insured pet cat or dog may suffer. The treatments covered include, but are not limited to, consultations, investigations, surgery and medication. PawPaw Pet Health Insurance is underwritten by Renasa Insurance Company Ltd (FSP No. 15491) and administered by Pet Underwriting Managing Agency (P.UMA) FSP No. 44387.